Walgreens Online Job Application – Store Manager

Job Description:

Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.

Job Responsibilities:

• Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.
• Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
• Reviews KPIs daily and prepare to discuss with district management.
• Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
• Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.
• Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
• Makes hiring, promotion and termination decisions.
• Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
• Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.
• Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
• Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
• Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.
• Greets customers and clinic patients, and offers assistance with products and services.
• Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
• Ensures execution of District Manager operational feedback.
• Analyzes financial and performance data; develops action plans to increase sales and control costs.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
• Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
• Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
• Develops employee performance plans and follows up according to deadlines.
• Monitors and approves team member compensation.
• Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members

Job Requirements:

• Willingness to work flexible schedule including extended days, evenings, and weekend hours.
• Bachelor’s Degree.
• Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
• Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.
• Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.
• Three years retail management experience, including supervising others, managing, and assigning work.
• PTCB or ExCPT Certification.

Job Details:

Company: Walgreens

Vacancy Type:  Full Time

Job Location: Phoenix, AZ, US

Application Deadline: N/A

Apply Here

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